SUPPORT

Support

Last updated: November 1, 2026

Contact

Questions and bug reports:

work@turtlefit.jp

Please include your device, iOS version and a description of the issue.

FAQ

How many documents are free?

Up to 3 documents in total. Editing, re-sending PDFs and changing status are not counted. The monthly plan lets you create unlimited documents without ads.

How do I change the language or currency of a document?

In the document editor, use "Language, currency & style". Defaults for new documents are in Settings. To change the app's own display language, open iPhone Settings → this app → Language.

How do I cancel?

iPhone Settings → Apple ID → Subscriptions.

Moving to a new iPhone?

Settings → Export backup and save the file to iCloud Drive, then use "Import backup" on the new device.

I purchased but the plan isn't active.

Tap "Restore purchases" on the plan screen while signed in with the same Apple ID.